1. How can I check to see if I have a water leak and who is responsible for the water usage?

Answer: To check for leak, turn off everything that uses water in the house. Go out to the water meter. If the meter is turning, you have a leak somewhere. Check toilets, faucets, etc. If unable to locate the leak, you may want to call a plumber. Who is responsible? The customer is responsible for all water that passes through the meter.
 
2. When are water bills due?
Answer: Water bills are sent out on the 20th each month. They are always due the 10th of the following month. Payments can be mailed, made in person at our office Monday through Friday from 8:00 AM to 5:00 PM, or dropped into our payment drop box. Please remember that we bill a month in arrears so your bill is always a month behind. If you have not received a bill by the 1st of the month, you need to call the District. Failure to receive a bill does not negate the responsibility of the customer. All bills are due by the 10th. Late charges are $5.00 or l0% of bill, whichever is more. Just a reminder... we charge a fee of $30.00 for returned checks and a $50.00 charge for water reconnect if you should be turned off for non-payment. In the event your water is disconnected repayment can only be made by cash or money order, checks will NOT be accepted.
 
3. Can I request our meter to be tested?
Answer: Yes, we can pull your meter and send it to be tested. If it comes back with an error there will be no charge to you. However, if it comes back as accurate, you will be charged a $50.00 testing fee.
 
4. Who is responsible for maintenance on my street?
Answer: If the street has been reconstructed and turned over to the city or the county, that respective entity would be responsible for road maintenance. If it is a street that still belongs under the District, the District would be responsible for repairs. You may call the District and request a work order be done. The phone number is 512.321.1688. The office is open Monday through Friday, 8:00 AM to 5:00 PM.
 
5. Why do I pay road fees? When are statements mailed and when are they due?
Answer: The Tahitian Village property owners voted to create a road district.  The $60.00 per lot per year is used for new road construction, and road maintenance. Statements are mailed three (3) times per year.  Fees are due and payable by December 31 of each year. If they are received late, there is a $15.00 late fee.  If not paid by due date, late and lien fees will be assessed.
 
6. When will my road be paved?
Answer: There is a 20 year Master Road Plan that dictates when roads will be reconstructed. Collection of the yearly road fees is a major factor in the District's ability to complete road projects. An annual meeting is held to inform our customers of future projects.
 
7. I own property in Tahitian Village and I don't have a decent road. Why?
Answer. The district does not spend money on roads so people can view their vacant lots. If a customer builds a home, the district ensures a passable road to their property until the Master Plan can be implemented and a paved road put into place.
 
8. How much is the wastewater connection fee? Can I make payments? How much will the monthly charge be for wastewater service?
Answer: Currently (January 2006) the connection fee is $7,500.00. That is, of course, subject to change. Payments can be made without finance charges (for existing residences) but must be paid in full within 48 months. The monthly charge for wastewater service will be a flat rate of $42.00.
 
9. Will the District make me hook up to the sewer system if sewer is available?
Answer: Per the Rates, Rules and Regulations of the BCWCID #2, a customer must hook up to the existing sewer system for the following reasons:
1. The property is within 300 feet of an existing sewer line
2. A failed septic system that cannot be corrected or repaired
3. The property lies within the Bastrop city limits subject to the codes and conditions of the city and county department of health and sanitation
 
10. Does the District have a room available to rent?
Answer: Yes, we have a large room that can be rented for reunions, weddings, birthdays, meetings, etc. Please call the office for information. Price varies depending on the number of hours used, etc.
 
11. How much are the water tap fees?
Answer: $1,700